Frequently Asked Questions

Question: What payment options you accept?

Answer: We accept multiple payment options including:

1. Credit cards

2. PayPal

3. Bank Deposit

Payments are processed via the Secure PayPal Payment Gateway. PayPal is an eBay owned company that allows you to make safer and easier payments online with your credit card, bank account, or PayPal account without sharing financial information. Investment Property Calculator is a PayPal Verified business and you are covered by PayPal's buyer protection which will protect you for all purchases up to $500. In addition, using PayPal to make payment is free of charge so it will not cost you anything.

You do not need a PayPal account to make a payment if you are using a credit card. If you want to use bank deposit, you can either set up a PayPal account which is very quick to set up or use the Internet banking facility provided by your own bank.

Negative Gearing Calculator does not receive or record your banking or credit card details as your payment is processed by PayPal so you can shop knowing that your private details are safe and protected.

Question: May I ask for a trial on the paid Negative Gearing Calculators?

Answer: We do have a free version of the Negative Gearing Calculator. It is the trial. The paid versions of Negative Gearing Calculator look like the free version of the investment property calculator while they are just much more powerful, flexible, and comprehensive. To understand the differences across different versions, please visit the "Negative Gearing Calculators Comparison" page.

Question: Will you provide the password to unprotect the calculators?

Answer: No. Password to unprotect the calculators (both free and paid) will NOT be provided. All the calculators are copyrighted so under no circumstances you should request the unprotect password or try to use any software to obtain the unprotect password or unprotect the calculators.

Question: What's your refund policy?

Answer: If you are having issues with a product and need assistance with downloading and/or using the product, please contact us before you ask for a refund as we are confident that we will be able to resolve the issues. If we cannot help you, full refund will be offered within 30 days from the date of purchase. Negative Gearing Calculator will do our best to satisfy all refund requests from customers in a courteous, timely, and fair manner. Again, it will be very much appreciated if you can let us to rectify any issues you are having before asking for a refund.

Question: Do I need Internet to use the calculators?

Answer: No! You don't need Internet to use the calculators. Unlike the online calculators, all the calculators offered by Negative Gearing Calculator do not need you being online in order for them to do the analysis and forecast.